Thank you for your application to San José State University! This email contains your SJSU student ID and all the information you need to activate your SJSU One account. Our SJSUOne app portal is your gateway to MySJSU - your online student center moving forward.

MySJSU is where we will post updates to your application and admission status as well as the primary source of information for class schedules, fees and tuition, and messages about your academic record. It is your responsibility to check your MySJSU account frequently for changes to your status and time-sensitive messages regarding deadlines. We encourage you to follow the instructions below to set up your account within the next 72 hours.

The following nine-digit number is your SJSU ID and will be used to sign in to SJSUOne (https://one.sjsu.edu) to access your MySJSU account:

         (nine-digit ID#)

Please follow these instructions at https://www.sjsu.edu/it/support/first-time-user.php  to create the password for your SJSUOne account:

1. Create a password to access your SJSUOne account

2. Set up two-factor authentication (DUO)

3. Sign in to SJSUOne at https://one.sjsu.edu ---> Access MySJSU by searching for 'MySJSU' in the search box

Important!

Once you are in your MySJSU Student Center, verify and update all of your personal information under the 'Personal Information' section.

Make any necessary changes to your mailing address, phone number, and email address. Your preferred email address is especially important since SJSU sends update notifications by email when new messages are posted to your MySJSU account.

*Remember that you will use MySJSU for all services (e.g. financial aid status and registration) and you will access your MySJSU account through SJSUOne (https://one.sjsu.edu).

Lost SJSUOne ID or password?

Search for 'Password Help' in the search box at https://one.sjsu.edu

Once you set your password and activate Duo, you will not need to change your password for two years!

Sincerely,

Marcus

SJSU Enrollment Services

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https://www.sjsu.edu/it/support/first-time-user.php

Hello,

Incoming students should receive an email from Admissions with their SJSU ID number. This should happen within 5 business days of receipt of application. Faculty/Staff should receive an email from HR with their 9-digit SJSUOne ID Number.

Please refer to the steps below for how to find your SJSU ID.

1. Go to sjsuone.sjsu.edu/idlookup

2. The tool will ask for your last name, birth date, and last 4 digits of SSN for verification.

3. Once the information has been entered. The ID number will show up in RED. A result shows up if all 3 pieces of information are on file and are correct.

Please feel free to contact us if you need further assistance.

Hello,

If it has been more than a year since you’ve last taken classes at SJSU, go to MySJSU Alumni Account Help Form and fill out the information.

Otherwise, please refer to the steps below for how to find your SJSU ID.

1. Go to sjsuone.sjsu.edu/idlookup

2. The tool will ask for your last name, birth date, and last 4 digits of SSN for verification.

3. Once the information has been entered. The ID number will show up in RED. A result shows up if all 3 pieces of information are on file and are correct.

Please feel free to contact us if you need further assistance.