| Warning |
|---|
Before anything, ALWAYS verify customer’s identity via walk-in or zoom (live environment) |
Steps to Verify Identity
Verify Customer identity using CSU ID search- mm/dd
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+last 4 of SSN/ITIN
Example of person with SSN
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OR
...
:
Example of the person with ITIN:
If last 4 of SSN/ITIN is NOT verified or unavailable, you need to verify ALL three of the following:
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MM/DD of Birth.
Postal address on file with SJSU.
...
Personal email address on file with SJSU.