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  • What do I do if my computer is not displaying?
    • Ensure that the connection is secure, especially if using an adapter. 
    • Ensure that the correct computer input has been selected on the Crestron. 
    • For computer-specific connection instructions, use the link below for Configuring Computers for Projection.  
  • What do I do if I can’t connect my iPad?
    • Ensure that you are using the proper adapter (30-pin or Lightning) and that it is securely attached to both the VGA/HDMI cable and your iPad. 
    • For iPad connection instructions, use the link below for Configuring Computers for Projection. 
  • What do I do if the VGA connection is not working?
  • What do I do if the HDMI connection is not working?
  • What do I do if the in room computer will not turn on?
  • What do I do if I can’t see my PowerPoint on the screen?
    • If your computer is connected, and you are able to see your screen, but it is not mirrored, you will find computer specific configuration instructions at the link below
  • What do I do if I can’t play my YouTube video?
    • Ensure that your device is connected to the internet.  
    • If the issue is with audio: 
      • VGA: Ensure that the audio cable is plugged into your device 
      • HDMI: Ensure that the audio settings are set to "HDMI Output" 
    • If the issue is with playing the video: 
      • Try refreshing the page. 
      • Try playing the video in a different browser. 
      • Try rstarting the computer. 

Computer & Devices Configuration

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