Requesting Roles
Last Modified: Sep 16, 2021
Overview
Use this guide to help guide you through requesting a specific Spartan Connect role.
You can fill out the request form on behalf of someone else. Just make sure to put their name and email in the Requester
fields, when prompted. References to “you” and “your” mean the person getting access.
Search for the Request Form
1. Navigate to one.sjsu.edu and search for Security Request
2. Choose the Information Security Request Forms
tile which will take you to a DocuSign landing page.
3. Click the link for PeopleSoft System Access
.
Don’t worry, this is the correct form!
Fill Out the DocuSign Request Form
4. Enter your own Name and Email Address.
If you’re requesting access for someone else, put their name and email address here. The Requester
is always the person being granted access.
5 .Enter the Name and Email of your MPP.
6. Optionally, enter the Name and Email of someone to receive a copy of the final document.
7. Click on Begin Signing to fill out the rest of the form.
8. Choose Other from the dropdown for Position/Job Function (even if your job title is listed).
9. Enter your actual position or job title in the box provided.
10. Enter the rest of your information in the boxes provided.
11. In the Additional Information box, enter “Add Role: “ and then the role(s) you’re requesting.
12. Once you have all of your information entered you may finish the form, which will submit it to your MPP for review and approval.
Next Steps
Your request will be processed by your MPP, CMS Security, and other Data Owners. Please allow time for these units to review your request.
If the role is granted, it may take up to 24 hours for your Spartan Connect account to be fully updated and synchronized. After this time, you may log in to Spartan Connect and begin working.
It is highly recommended that you attend training to learn how to efficiently and effectively use Spartan Connect. Trainings can be requested by emailing SpartanConnect@sjsu.edu. Make sure to list your name, SJSU ID number, department, and the roles you’ve requested or the topics you’re interested in learning more about.
Additional Links
Spartan Connect User Role Guide
Information Security Request Forms
Spartan Connect Main Inbox: SpartanConnect@sjsu.edu