PeopleSoft: External Education Buffer Error Fix

Last Modified: Dec 16, 2020

PeopleSoft Buffer Error Solution - External Education

This document will instruct you on how to resolve the issue of receiving the ‘No matching buffer found for level’ when attempting to view a student’s External Education page in PeopleSoft. See below.

On the external page, click OK on the message (1).

Once the message disappears, click on the Courses and Degrees bread crumb (2).

Once the Education Page opens, a message will appear and click OK (3). Then, click on the External Education tab (4).

The most common cause of the buffer error is having a blank External Career. The External Career is either High School or Undergraduate, depending on the organization type.

Select Undergraduate for the External Career (5) and go through each organization making sure all organizations have an External Career. (6)

Once all External Careers are populated, click Save (7).

To confirm the fix was successful, re-search for the student’s external education to see if the error has been resolved.

If the message still appears when viewing the external education page, submit a ticket to EMTIC.

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PeopleSoft Buffer Error Solution - External Education

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