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Getting Started

  1. Go to one.sjsu.edu and look for “Live Chat X2”, then start it.

2. Click “Get Online & Chat”

3. The Live Chat window will pop up, go to “Live Chat” to go online.

4. This is where you will receive chat messages. In the picture below, there are no chats at the moment.

On this page:

Agent Status

(tick) Online - Ready to receive messages

🕒 Away - Not ready but still logged in as an agent

(blue star) Logout - Just log you out but chat window does not close

(error) Exit - This will close the chat window, log you out, and exit you out

Other Features

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