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Amp on wall box

Be sure the amp is on on the wallbox as shown above.

No Audio

  • Make sure the volume on the wallbox is up high enough
    • Buttons located on top right side (up and down arrow)
  • Check to see if amp is on
    • Look at bottom of wallbox
    • Look for two red lights (Amp on if lights are seen)
    • If amp is off, flip switch on lower left hand side of wallbox


No Audio While Using Computer

Follow all directions above

  • Volume on computer must be turned up
  • Make sure that VGA audio cable is plugged into the wallbox/wallplate and computer

No Computer Image While Using VGA Cable

Configuring Computers for Projection

  • Restart computer with everything connected and projector on
  • If there are two computer inputs, tell them to switch to the other computer input to make sure they have the correct cable and input selected
  • VGA cable must be properly hooked up to wallbox/wallplate and computer
  • Display resolution must be set to 1024x768
  • (Other resolutions may work but this is optimum for the projector)
  • Adjust laptop for either dual or external monitor support
  • Check VGA adaptor to make sure no pins are bent or pushed in
  • VGA adaptors usually have at least one missing pin. That is normal
  • If customer is using a Mac, they must provide their own VGA adaptor
  • If using a Mac adaptor, unplug adaptor from computer end and plug it back in

DVD/VHS Not Playing in DVD/VCR Player

  • Eject the DVD/VHS and reload it, this sometimes helps
  • DVD player sometimes will not play a burned copy
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